Privacy Policy

We respect your privacy and are committed to protecting your personal information with transparency, security, and integrity.

Last Updated: 13 Oct 2025

Bubble Raffle Digital ("BRD", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase Go High Level subscriptions, or seek support. A Privacy Policy is a legal document that informs users about how personal data is collected, used, and shared.

We process personal information in accordance with applicable privacy laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and the CTIA Messaging Principles. By using our site or services, you consent to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

a) Contact information – When you request information, subscribe to a plan, or open a support ticket, we collect your name, email address, phone number, and company details.

b) Payment information – When you purchase a subscription or pay for support, our payment processor collects payment card details or bank information. We do not store full payment card numbers.

c) Support data – When you interact with us for training or technical support, we may collect messages, recordings, or screenshots necessary to help resolve your issue.

d) Marketing preferences – When you sign up for newsletters or marketing communications, we record your consent and preferences.

e) Other information you choose to provide – Including feedback, survey responses, or content uploaded through our services.

1.2 Information Collected Automatically

a) Usage data – We automatically collect information about your device and your interactions with our website, such as your IP address, browser type, operating system, pages visited, and the dates/times of each visit. This data helps us analyze and improve our website.

b) Cookies and similar technologies – We use cookies and web beacons to remember your preferences, enable certain functions, and analyze site performance. You can manage cookie preferences through your browser settings.

1.3 Information from Third Parties

a) Go High Level & integration partners – If you connect your Go High Level account or other third‑party tools, we may receive information about your usage, contacts, or account status. This data is used solely to provide support and improve our services.

b) Public sources – We may verify business information (e.g., company name, address, EIN) from public records during A2P 10DLC registration.

2. How We Use Your Information

We use personal information for legitimate business purposes, including to:

a) Provide services – Process orders, set up Go High Level accounts, deliver training, respond to support requests, and administer A2P 10DLC registrations.

b) Communicate with you – Send transactional emails, text message notifications, invoices, updates about service status, and responses to your inquiries. For A2P messaging campaigns, we follow CTIA opt‑in and confirmation standards.

c) Improve our offerings – Monitor and analyze usage to enhance website functionality, support quality, and product offerings. A simple privacy policy should explain what personal information is collected, where it comes from, why it is collected, and with whom it is shared.

d) Marketing – We will send you newsletters, promotions, or survey invitations if you have opted in. You may opt out at any time.

e) Legal compliance – Comply with applicable laws and regulations, respond to lawful requests, and protect our rights and property.

3. How We Share Information

We do not sell your personal data. We may share information in the following circumstances:

a) Service providers – We engage third parties to perform tasks such as payment processing, cloud hosting, email delivery, analytics, and SMS messaging. These providers may access personal data only to perform services on our behalf and must follow our instructions.

b) Go High Level and integration partners – To set up and maintain your subscription, we may share necessary information with Go High Level and with telecommunications providers (e.g., Twilio) as part of A2P messaging registration.

c) Legal obligations – We may disclose information to law enforcement authorities or regulators when required by law or to protect our legal interests.

d) Business transfers – In the event of a merger, acquisition, or sale of assets, your information may be transferred to a new owner, subject to the terms of this policy.

4. A2P 10DLC Consent & Messaging Practices

a) Opt‑in consent: We only send SMS messages if you have provided prior express consent (opt‑in). Valid opt‑in methods include providing your phone number via a web form, checking a consent box, or confirming via IVR.

b) Confirmation notice: When you opt in, we provide a clear confirmation notice that includes our campaign name or product description, customer care contact information, instructions for opting out, message frequency, and notice of any fees.

c) Opt‑out: You can unsubscribe from SMS communications at any time by replying “STOP”, “Unsubscribe”, or using any other standard opt‑out keyword. We will send a confirmation of the opt‑out and cease sending further messages.

d) Frequency & charges: Message frequency may vary depending on your subscription and support activity. Carrier message and data rates may apply.

e) Data retention: We retain opt‑in consent records and messaging logs as required by law and carrier policies to demonstrate compliance. Opt‑in data and mobile numbers will never be sold or shared for marketing.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

a) Access & update your information – You can review, correct, or update personal information by contacting us.

b) Opt out of marketing – You can unsubscribe from marketing emails or texts by following the instructions in those communications.

c) Request deletion – You may request deletion of your personal data, subject to certain exceptions (e.g., we may retain data to comply with legal obligations or resolve disputes).

d) Data portability – Where applicable, you can request a copy of your data in a structured, machine‑readable format.

e) Non‑discrimination – We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please get in touch with us at [email protected]. We may verify your identity before responding.

6. Data Security

We employ technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and regular security audits. While we strive to protect your data, no method of transmission or storage is entirely secure.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. International Data Transfers

Our servers are located in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer. We will take appropriate measures to protect your data in accordance with applicable privacy laws.

9. Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

10. Links to Other Websites

Our website may contain links to third‑party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before providing any information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. If changes are material, we will provide notice (e.g., by email or notice on our website). Continued use of the services after an update indicates acceptance of the revised policy.